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FAQ

 

How do I know if I am measuring the widest part of my calf?

Taking care when measuring is always important so we are able to send you the correct size first time so you can go out in your new boots as soon as they arrive.  If you are a little unsure about where the broadest part of your calf is we suggest gently running your hand along the back of your calf to feel the contours.  You will soon get a good idea of where you should take the measurement.  Alternatively ask a friend or a family member to give you a hand.

I am confused about which calf width fitting I should order. I measure a 2XW but JJFW offer boots in a 1-2XW, 2XW and 2-3XW. Which do I choose?

This maybe a little confusing but there is a reason for this. Many of our boots are designed using discrete leather panels to give comfort and flexibility in fit. 

Some styles don’t lend themselves to this type of panelling so we simply insert small elastic panels to make them more flexible hence they come only in a single size i.e. 2XW.

When selecting the calf fit think about how you intend to wear the boots.  If you want to wear them with a skirt and tights go for the 1-2XW or 2XW as they have a snug fit.  If however you want to wear them with your jeans we suggest going for the wider 2-3XW as they provide more room.  Do remember, however, that leather is a natural product and will give with time.

How do I know if I have the correct shoe size?

We work with Continental shoe sizing and have introduced a number of ways for you to make sure you have the correct shoe size.  Please check our shoe size conversion table, the foot size measuring table and an or down load or foot size imprints to get a good idea.  Alternatively check out our new video clip by clicking here which demonstrates how to get the correct fittings.  If you are still unsure please contact us and a member of our team will be in touch.

I am very tall, will your boots be long enough in the leg or will they sit mid calf?

JJFW work to the principle that the greater the foot size the greater the need for a longer boot.  Leg lengths of our boots increase slightly depending upon the size of the foot.

I have large/slim ankles. Will your boots fit?

Our multiple width fitting system means that the height of the instep, the wide of the foot bed and the circumference changes slightly in relation to the size of the foot and the circumference of the calf.  The curvier the calf the more room around to ankle.  When you first wear your boots you may find them a little snug around the ankle, but don’t worry leather is a natural fibre and will stretch.  However, all of our products have a removable insole so if you find the fit a little snug remove the insole and wear the boots without it for a couple of days until the leather gives. If you are still unsure please contact us and a member of our team will be in touch.

I have very broad feet. Will the foot width be wide enough?

The width of the foot bed increases in relation to the width of the calf.  If however, you have a broad foot and find the fit of your boots too snug, don’t worry remove the insole and wear the boots without it for a couple of days.  The leather will soon give as it is a natural fibre and you can replace the insole after a couple of days. If you are still unsure please contact us and a member of our team will be in touch.